Frequently Asked Questions


How much does it cost?

Our system is designed to be low cost. We have two plans to choose from.

  • $50 per month or $399 per year

That includes unlimited users, unlimited data, unlimited support and 24×7 hosting.

You will also need either an Apple iPad or a PC touch Screen for the kiosk.

  • Apple iPad with a counter top Stand is $549
  • Apple iPad with a floor Stand is $599
  • Windows PC with a counter top Stand is $849

Can we use our own hardware?

Yes. Check In Systems offers hardware kits as a convenience but you are welcome to purchase your hardware any where you like.


Do you have a stand alone version?

Yes. Try this link to our PC Touch Screen stand alone version named PC Check In


Does the system integrate with my EMR?

Check In Systems software does not integrate with other software. It is intended as a simple queuing system to get the patients in the office and let the staff know the reason for the visit.
Integration would mean that the system was designed to take demographics or additional information which takes time and extends the sign in process significantly. This means you will need multiple kiosks and a larger lobby to accommodate the longer sign in time. The only kiosk that would integrate would be written by the EMR company themselves due to cost.

We have designed a special ‘sidebar’ display to run along side of EMR software so you can have both on screen at the same time. If you absolutely need integration, you will need to contact your EMR software or consider using the patient portal in your lobby.


Will you sign a BAA for HIPAA Compliance?

In order to keep the price down, we have a template system with a template business model and as well we provide a template Business Associate Agreement (BAA).

If it is acceptable, we would love to provide our services.


Can we scan ID cards, Drivers License or RFID cards?

Since people don’t always remember their card or RFID tag, we must still have to have a method for people to check in without. Check In Systems has found that maintaining cards, RFID chips and other devices costs you too much to maintain. The cost of having an employee maintain the database and the cost of the cards defeats the purpose of
a low cost system. Since you have to have the type in method as a backup, why not just use it all the time and drop the cost of cards, barcodes and RFID chips?


Can we use an Android tablet for the touch screen kiosk?

No. Unfortunately the Android market has too many devices to support. The physical sizes of the tablets and the buttons on the devices are all very different. Another problem is that
while some Androids are fast, too many of them are too slow for our application. When customers purchase a cheap Android and it does not perform, they often blame our software. For these reasons, we
only support the touch screen Windows PC and Apple iPads for the kiosk.


Can we connect a TV display in the lobby?

Yes. We suggest the LG Smart Series TV as it has wifi and a browser that can make the install very simple.  Using a simple link, your lobby can display who is waiting and in what order.